Legal
Subprocessors
Last updated: 2026-02-05
The third-party services that process personal data on our behalf, in support of the CloudGenie service.
Placeholder document. This page is a stub while we finalise the formal legal review. The final version will land before public launch. In the meantime, if you have specific compliance questions email hello@cloudgenie.co and we'll respond within one working day.
We give 30 days' notice before adding a new subprocessor. You may object in writing; unresolved objections give you the right to terminate.
| Subprocessor | Purpose | Region |
|---|---|---|
| Amazon Web Services (AWS) | Primary infrastructure host | ap-southeast-1 (Singapore) |
| MongoDB Atlas | Managed database | Same as above |
| Stripe | Payments processing | Global (SCC-covered) |
| Sentry | Error tracking | EU (Frankfurt) |
| Resend | Transactional email | EU / US |
| PostHog | Product analytics | EU (Frankfurt) |
| Plausible | Marketing analytics | EU (Frankfurt) |
| GitHub | Code hosting + CI | US (SCC-covered) |
| OpenAI / Anthropic / Google (BYOK) | AI Co-pilot model calls | Depends on provider — customer-selectable |